Creating and maintaining local admin accounts on customer endpoints can be a challenging task. Just a few years ago, many MSPs used a single common set of credentials at all customers. This was replaced with per-customer credentials, and today we're being told to implement endpoint-specific accounts with complex passwords that change regularly. What's an MSP to do? Use the RMM Suite, of course!

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Many MSPs offer different Operational Service Levels that include different products and varying levels of monitoring or automation. This has often resulted in complex configurations of filters and automation policies tied to scripts linked directly to customers. The RMM Suite can drive automation based on a "Class of Service" value that's defined as a customer custom field or at an organizational (group) level for simple operation.

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The RMM Suite Onboard Automation tool can help you maintain a "Standard Configuration" on your endpoints by keeping application and configuration settings up to date as the configuration changes. 

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Defining effective user security roles provides you with an added layer of security within your VSA. User Roles define which modules and settings a user can access from the VSA console. While there is no “one size fits all” model, the concepts... read more

Are you compromising your security with outdated methods and processes?

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